Customer Support & Success

Our Customer Support & Success teams are the heartbeat of our company, dedicated to ensuring every customer interaction turns into a success story. We combine innovative problem-solving with genuine care, transforming educational challenges into personalized learning experiences. Join us if you're passionate about making a real difference—one learner at a time.

Customer Support & Success Jobs

Featured
Customer Retention Manager

Lead and develop a team of customer retention specialists that assess needs, renew learning memberships, strengthen client relations, and provide high-quality service to our clients.

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About the Team

At Nerdy, we’re fueled by relentless curiosity and driven by an uncompromising obsession with results. Our mission is clear-cut: revolutionize how people learn through superior technology, operational excellence, and ruthless execution. We aren't just building products—we're redefining how learning happens in the 21st century.

Let's be clear: transforming the way people learn isn’t easy, but we thrive on challenges others shy away from. We embrace difficulty as a call to action. Here, you’ll deliver transformative results for learners everywhere, surpass your own professional ambitions, and experience the exhilaration of fundamentally changing education. If you’ve got the drive to relentlessly pursue excellence and redefine industry standards, welcome to Nerdy.