Principal Product Manager, Tutor Engagement
Overview
Nerdy is on a mission to transform the way people learn through technology, and as the Principal Product Manager of Tutor Engagement, you will be at the forefront of this mission. In this high-impact role, you will own the end-to-end tutor experience once they are on our platform – effectively treating it as your own business. You’ll define the vision and strategy to drive tutor success that includes building product experience, communications strategy, effective tooling and ensuring right support when needed. You’ll be ensuring that our tutors are empowered to deliver excellent learning experiences to students.
We operate with a startup pace and mentality. That means you thrive in an environment of ambiguity, rapid experimentation, and continuous iteration – comfortably failing forward and learning quickly to find what works. You will collaborate closely with cross-functional teams (Design, Data Science, Engineering, Operations) and engage with senior leaders to innovate and iterate on tutor-focused products and programs. This is a mission-driven, energizing opportunity to combine technology, data, and empathy to delight our tutors and help shape the future of online education.
About Nerdy
Nerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions.
Nerdy is a publicly traded company on the New York Stock Exchange. Learn more about Nerdy at https://www.nerdy.com/.
Nerdy’s shareholder letters below explain the product and strategy and are the most effective way to learn about what the company is building.
Qualifications
Extensive product management experience (senior or principal level) in a high-growth, fast-paced environment with a track record of launching and scaling engagement-driving features.
Entrepreneurial mindset with a scrappy, get-things-done attitude and strong business acumen.
Hands-on experience building or managing AI-powered products or features; able to collaborate with technical teams to implement AI/ML solutions.
Strong analytical skills and a data-driven mindset: defining metrics, running A/B tests, and using both quantitative and qualitative insights to drive decisions.
High empathy and a customer-centric approach; passionate about understanding and advocating for tutors’ needs.
Comfort with ambiguity and a bias for action; embrace a “fail forward” approach and iterate rapidly.
Exceptional communication and interpersonal skills; able to inspire and influence cross-functional teams and senior leaders.
Passion for education and Nerdy’s mission to transform learning; mission-driven and energized by impact.
Responsibilities
Lead the vision, strategy, and roadmap for tutor engagement, owning every touchpoint of the tutor journey.
Identify and prioritize enhancements across the Tutor Portal UX, scheduling tools, payment experiences, support interactions, and communications channels (email, in-app, incentives).
Develop and launch features and initiatives that keep tutors active, motivated, and successful (e.g., incentive programs, rewards, recognition).
Use analytics and tutor feedback to define success metrics, run A/B tests, and iterate quickly on product improvements.
Collaborate with Design, Engineering, Data Science, and Operations to execute tutor-focused projects from concept to launch.
Craft compelling, action-oriented communications to inform and engage the tutor community.
Advocate for tutor needs with senior leadership; align stakeholders on goals, progress, and outcomes.
Monitor engagement trends and support interactions; proactively identify areas for improvement and drive continuous learning.
Leadership & Culture Expectations
You will embody and promote Nerdy’s leadership principles:
Goes Deep: Personally engage with metrics, audits, and data to uncover the drivers behind tutor satisfaction and performance.
Delivers Results: Own outcomes from strategy to execution; make meaningful progress quickly—even in uncharted territory.
Bias for Action: Launch MVPs, learn fast, and adjust; progress beats perfection.
Builds Teams: Inspire collaboration across functions, mentor others, and create space for diverse voices to contribute.
Builds Trust & Communicates Openly: Share clearly, listen actively, and foster alignment through transparency.
Thinks Big & Innovates: Set ambitious goals, challenge assumptions, and integrate emerging technology to shape the future.
Is Apolitical: Focus energy on the mission and the tutors we serve—not internal noise.
You can learn more about all of our Leadership Principles and culture here.
Unlock Your Full Potential at Nerdy:
At Nerdy, we’re not just transforming education—we’re transforming your life. Our benefits package is built with a forward-thinking, “focus on you” mindset, so you can be your healthiest, happiest, and yes, most super-human self. Here’s a snapshot of what we offer:
Competitive Compensation: Enjoy a competitive salary paired with equity (RSUs) so you can be an owner in our success.
Comprehensive Healthcare: Choose from top-tier medical, dental, vision, and life insurance plans designed to keep you and your family covered.
Retirement Made Simple: Benefit from our 401(k) plan with an immediate company match—no vesting delays!
Family First: Generous maternity, paternity, and adoption leave ensure you have the support you need at life’s big moments.
Flexible Time Off: Our flexible PTO lets you recharge on your own terms and when you need it the most.
Continuous Learning: Get a free, all-inclusive learning membership for you and your household—including 1-on-1 tutoring hours, unlimited on-demand classes, and access to our full suite of learning products and services.
Supercharge with AI: Gain exclusive access to cutting-edge AI tools that boost your productivity, making you feel almost super-human (cape not included).
