People Operations Administrator
Nerdy is looking for a People Operations Administrator to join our team. The People Operations Administrator is responsible for supporting the day-to-day functionality of the team and supporting our office on-site in St. Louis (Clayton Area). The ideal candidate will be comfortable with the volume and variety of work required of a high-growth stage company. These areas of responsibility will include, but may not be limited to employee onboarding, system offboarding, maintaining employee records, guiding employees through various human resource processes, answering any questions they may have about policies or procedures, and a variety of administrative tasks.
The individual in this role will focus on HR processes that sustain internal and external communication, create employee brand, answer questions and inquiries from employees and external sources and overall help to create a culture that is aligned with our mission to support the overall organization and their mission to help the world learn!
About Nerdy:
Nerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform the way people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, on-demand study support, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at https://www.nerdy.com/.
Qualifications:
Functional core skills in the following:
Excellent communication skills -primarily via email; however the ability to provide clear information in various contexts is always vital.
Ability to identify and share themes to drive the People Team to improve the overall employee experience
Decision-making skills: able to demonstrate critical thinking and sound judgment in providing answers or guidance to employees, or escalating issues to other team members
Detail-oriented: strong attention to detail with a high degree of accuracy
Interpersonal skills: Ability to build relationships at all levels of the organization and create a comfortable space when interacting with employees and professionals
Self-motivated with a high degree of initiative to implement acquired knowledge and skills independently
Ability to maintain strict confidentiality with visibility to payroll, benefits, and employee information
Ability to utilize multiple forms of technology primarily the Google suite of products, Slack, HRIS, applicant tracking systems, etc.
Bachelor’s degree or 1-2 years of professional experience
Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes
Responsibilities:
Assist with administrative tasks and projects relative to core initiatives within HR/People Function. This includes, but may not be limited to
Being the first point of contact for internal and external inquiries to the People Team via our in-house communication account - escalating specific cases as needed
Managing logistics for employee onboarding, position changes, and system offboarding
Data Entry related to a variety of system and organizational needs
Managing Mail Correspondence
General onsite clerical support
Work cross-functionally with various departments (ie Payroll, Recruiting, Training, & IT)
Maintain compliance with federal, state, and local employment and benefits laws and regulations
Identify and analyze employee situations, handling tier 1 issues and escalating issues of a more complex nature, helping to maintain a positive and productive work environment
Assist in the development and implementation of policies and procedures
Recommend new approaches, policies, and procedures to improve the efficiency of the department and services performed continually.
Build reports in order to help the team achieve outcomes
Exercise judgment within defined guidelines and practices to determine appropriate action
Complete required employee trainings as assigned
Additional duties or projects as assigned
Nerdy Leadership Principles
Relentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot
Benefits:
Competitive Salary plus Equity in the company
Healthcare Plans (Medical, Dental, Vision, Life)
401k Company Matching Plan (No Vesting Period)
FlexPTO and Company Holidays
Hybrid work environment (in-office and remote)
Maternity, Paternal, and Adoption Leave
Free Learning Membership for you and your household (1-1 tutoring hours, unlimited use of on-demand services, and access to our online classes)
Once-in-a-lifetime opportunity to help transform how the world learns!
Fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture
Nerdy is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.